FC Fredericia is excited to announce an opening for an administrative event and ticket coordinator. This pivotal role will support various aspects of ticketing, fan service, matchday operations, and club events at Monjasa Park. The position is integral to the club’s daily administration and will involve close collaboration with fans, volunteers, partners, and colleagues.
Key Responsibilities of the Administrative Event and Ticket Coordinator
The responsibilities of the administrative event and ticket coordinator are diverse and essential for the smooth operation of the club. Key duties include:
- Managing event and ticketing systems, including cash registers, inventory management, ticket sales, season passes, guest lists, and access control.
- Providing exceptional customer service through various channels such as email, phone, and digital platforms.
- Planning and executing VIP activities and partner events, ensuring attendees have memorable experiences.
- Preparing schedules, guest lists, informational materials, and internal overviews to streamline operations.
- Coordinating with volunteers, suppliers, and partners to ensure successful event execution.
- Conducting evaluations after matches and events to assess performance and identify areas for improvement.
- Handling general administrative tasks that support the club’s operations.
This position can be tailored for candidates with relevant experience or for those seeking an entry-level trainee placement in administration, office work, or event management. The ideal candidate will be structured, possess clear communication skills, and be comfortable with digital tools. A strong motivation for service and a passion for creating positive experiences are essential. Additionally, the ability to work independently and collaboratively, along with a practical and accountable approach, is crucial. Flexibility to work outside standard office hours on matchdays and during events is also required.
While experience in customer service, administration, ticketing, events, or volunteer coordination is advantageous, it is not mandatory. The club values attitude and a willingness to learn above all.
Working at FC Fredericia offers a unique opportunity to be part of a professional football environment, where you will have close contact with fans, partners, and volunteers. The role promises a dynamic workday filled with hands-on involvement in matchdays, events, and ticketing processes. You will thrive in a fast-paced setting with short decision paths, allowing for personal growth and the chance to take on increased responsibilities as your skills develop.
The position is based at Monjasa Park in Fredericia, with assignments outside standard office hours corresponding to matches and events. The club aims for the new hire to begin as soon as possible. Applications are due by July 15, and candidates should indicate whether they are applying as an experienced hire or a trainee.